Terms of service

Article 1. Definitions

1.1 General terms and conditions: All sales through Witteveen.store are subject to the following delivery and payment terms and conditions. By placing an order you agree to these.

1.2 Company: Witteveen.store is a trade name of Witteveen Menstore Arnhem and is an online store which offers clothing and related articles to consumers through a webshop.

1.3 Consumer: Witteveen.store is a trade name of Witteveen Menstore Arnhem.

1.3 Consumer: A natural person or company that enters into an agreement with the entrepreneur.

1.4 Agreement; A distance contract between the consumer and Witteveen Menstore Arnhem.

Article 2. Applicability
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2.1 These terms and conditions apply to any offer made by Klein Kleding and to any distance contract concluded between the company and the consumer;

2.2 On all orders, offers, and agreements concluded using the website Witteveen.Store, these Terms and Conditions will always apply;

2.3 Before the remote agreement is concluded, these conditions will be made available through our website. Accepting an offer, or making an order, implies that these terms and conditions are accepted;

<2.4 The provisions of these terms and conditions may only be deviated from in writing. If any part of these conditions is waived, the remaining provisions remain in full force. To any agreed deviations, the Consumer may not derive any rights for future transactions;

2.5 The General Terms and Conditions of Sale and Delivery are subject to change.

2.5 General or specific terms or stipulations of third parties shall not be recognized by Witteveen Menstore, unless otherwise agreed in writing.

Article 3. Agreements
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3.1 A contract shall be concluded only after acceptance of the order by Witteveen Menstore. Witteveen Menstore shall be entitled to refuse orders or to attach certain conditions to delivery, unless expressly provided otherwise. If an order is not accepted, this shall be stated, stating the reason, within five working days of receipt of the order. 

Article 4. Prices

4.1 Witteveen Menstore expressly reserves the right to change prices, in particular if this is necessary on the basis of (statutory) regulations.

4.2 The prices stated for the products offered are in euros and include VAT. Any shipping costs are not included in the price. 

4.3 Witteveen Menstore cannot be held liable for price indications that are incorrect, e.g. because of printing or input errors. No rights may be derived from incorrect price information.

Article 5: Payments
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5.1 Payment shall at all times be made in full in advance.

5.2 Payment can be made in various ways as stated at the bottom of the website. To the order of a consumer, further payment and / or order conditions are imposed. After placing an order, the Consumer will immediately receive a confirmation by e-mail stating the total costs. 

<5.3 In the event of bankruptcy or suspension of payment of the Consumer, the claims of Witteveen Menstore shall become immediately due and payable. 
Article 6: Deliveries
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6.1 All items offered from the webshop are available from stock. Unfortunately it may happen that an item is unexpectedly no longer available, in which case we will inform the consumer as soon as possible. 

6.2 Witteveen Menstore strives to ship all orders within 1 to 2 business days after receipt of payment. Delivery will be made via PostNL to the delivery address provided with the order. 

6.3 If the stated delivery time is not met, the consumer will not be entitled to compensation, rescission of the contract or non-fulfilment of any obligation arising for him from this or any other related agreement.

6.4 The order must be delivered to the consumer no later than 30 days after the order was placed. If it is not possible to deliver the order within 30 days, the consumer will be informed and has the right to cancel the orders without additional costs. This does not apply if a different delivery period has been mutually agreed.

<6.5 It is allowed to deliver in parts. 

6.6 Witteveen Menstore's obligation to deliver shall be fulfilled as soon as the delivery has been offered. 

6.7 In the event of refusal or failure to collect the offered delivery, return freight and storage costs (as well as the risk of damage and loss of the consignment) shall be entirely borne by the consumer. 

<6.8 Products offered are displayed as clearly as possible. However, it may happen that color, type, text and / or price changes differ from reality. 

6.9 Consequential damage shall never be the responsibility of Witteveen Menstore Arnhem.

Article 7: Retention of title
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Article 8: Return of products
. <8.1 We make every effort to inform the consumer about the articles via our website. Should the consumer nevertheless not wish to purchase an item without reason, the consumer has the right to return the product within 14 days of receipt of the order and/or exchange it for another product. 
8.2 The consumer will handle the product and its packaging with care during this period. If the consumer exercises his/her right to return the product, he/she shall return the product to Witteveen Menstore with all delivered accessories and undamaged and in the original condition and packaging.
8.3 Witteveen Menstore will not accept exchanges and returns that have not been received within the specified time. 
8.4 The consumer has the choice of which parcel service to use for the return package. The shipping costs for this return shipment will be at the expense of the consumer.
8.5 Has the consumer paid shipping costs and the consumer returns the entire order; the consumer is entitled to a refund of these shipping costs.
8.6 If the consumer has paid shipping costs and the consumer returns the entire order; the consumer will be entitled to a refund of these shipping costs.
8.7 The consumer will be entitled to a refund of the shipping costs.
8.7 The return will be confirmed by email after receipt of the goods. Witteveen Menstore will refund the purchase amount of the returned goods within 10 working days to the account from which the amount was received.
Article 9: Complaints regarding delivery and/or quality of the order
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9.1 Witteveen Menstore shall make every effort to deliver perfect products. Should the consumer see any apparent defects, the consumer should report this as soon as possible. This should be reported to anil@witteveen.store. 

9.2 If Consumers have attempted to repair the defect and/or have failed to follow the instructions for use without consultation, the warranty shall lapse. 

9.3 Witteveen Menstore shall endeavour to resolve the complaint as soon as possible and in consultation with the Consumer. In all cases the return instructions must be followed exactly.

Article 10: Liability
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10.1 Any liability of Witteveen Menstore, its staff and/or its products for any damage, whatever its nature, direct or indirect, including loss of profits, consequential loss, damage to movable or immovable property or to persons, is expressly excluded. Nor shall Witteveen Menstore be liable for damage caused by third parties in the performance of the contract.


10.2 Witteveen Menstore shall not accept any liability for any damage resulting from the use of Witteveen Menstore's products.


10.2 Witteveen Menstore shall not accept any liability for any damage resulting from the use of Witteveen Menstore's products.


10.3 Any liability of Witteveen Menstore to the purchaser shall in any event be limited to the invoice amount owed by the purchaser to Witteveen Menstore pursuant to the contract in question.


10.4 Witteveen Menstore shall not be liable for misunderstandings, mutilation, delays or improper transmission of orders and communications resulting from the use of the internet or any other means of communication used in dealings between the Consumer and Witteveen Menstore, or between Witteveen Menstore and third parties, insofar as they relate to the relationship between the Consumer and Witteveen Menstore, except to the extent that there has been an intentional act or omission or gross negligence on the part of Witteveen Menstore.

Article 11: Force majeure
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11.1 In the event of force majeure Witteveen Menstore shall be entitled, at its own discretion, to suspend execution of a consumer's order or to dissolve the contract without judicial intervention, by notifying the consumer thereof in writing and without Witteveen Menstore being liable for any compensation, unless in the given circumstances this would be unacceptable according to the criteria of reasonableness and fairness.

11.2 Witteveen Menstore shall be entitled to suspend execution of the order or to dissolve the contract without judicial intervention, by notifying the consumer in writing and without Witteveen Menstore being liable for any compensation.


11.2 Force majeure shall mean any shortcoming which cannot be attributed to Witteveen Menstore because it cannot be attributed to its fault or because it is not for Witteveen Menstore's account pursuant to the law, any legal act or generally accepted practice.

Article 12:
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On all rights, orders, offers, agreements and obligations to which these conditions apply, as well as between Witteveen Menstore and the consumer to which these conditions relate, only Dutch law shall apply.

Questions and/or remarks
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If after reading the terms and conditions still have questions and / or comments, please contact us. Please do so at Anil@witteveen.store.